Who is responsible for contacting ARMS® reservations in a branch?

The responsibility for contacting ARMS® reservations rests with one designated individual to ensure that there is accountability and consistency in the process. This approach helps streamline communication and reduces the potential for confusion that can occur when multiple people handle reservations. A single point of contact can effectively manage the related tasks, ensuring that the information is accurately communicated and that follow-ups are handled efficiently. This specialization allows that individual to become familiar with the specific needs and protocols associated with ARMS® reservations, ultimately leading to better service and reliability in the process. Having a designated person also helps organize the workflow within the branch, preventing the overload of responsibilities on any staff member.